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Privacy Policy

Privacy Policy

Last updated: 2026-04-10

Collection and Purpose of Personal Information

CQ Co., Ltd. collects the following information to properly operate "BONSAI JOURNEY" and to provide a safe and convenient experience for its members.

  • Full name
  • Email Address
  • Country of residence, address
  • Telephone number
  • Purchase history
  • Browsing history

This information is used for service provision, development of new services, marketing activities, member support, and other related purposes.

Disclosure of Personal Information to Third Parties

We will not provide personal information to third parties without prior consent, except as required by law. However, we may entrust the handling of personal information to external service providers to the extent necessary for our business operations. In such cases, we establish selection criteria for providers and ensure the protection of information through necessary and appropriate contractual arrangements. We also exercise appropriate oversight of such providers.

Security Measures for Privacy Information

We implement appropriate measures to prevent the leakage, alteration, or loss of personal information. Specifically, we employ physical, organizational, personnel, and technical safeguards including access control, unauthorized access detection, and security framework implementation. We also conduct regular education and training for employees regarding the protection of personal information.

Your Rights

You may request disclosure, correction, addition, deletion, or suspension of use of your personal information. Upon receiving such a request, we will respond promptly. We will follow the necessary verification procedures to fulfill such requests. Please contact us for further details.

Use of Cookies and Other Technologies

"BONSAI JOURNEY" may use Cookies and other similar technologies to enhance your experience or to understand how the site is used.

What are Cookies: A Cookie is a small text file sent by a web server to your browser and subsequently stored on your device. This file allows us to recognize when the same device and browser are being used.

Purpose of use: The purpose of our Cookie use is to customize your browsing experience and to statistically understand site usage. This includes retaining login information, measuring visit frequency, tracking page visits, and storing your site settings.

Third-party Cookies: We may use Cookies in conjunction with trusted third parties to assist with marketing activities and site analysis.

Managing and declining Cookies: You may manage or decline the use of Cookies through your browser settings. However, if Cookie settings are declined or disabled, some features of this site may not function properly.

Changes to the Privacy Policy

We may review and revise or amend this Privacy Policy as needed to ensure the appropriate handling of personal information. Any revisions or amendments will be published on our website. Updated terms take effect from the time they are published on our website.

Contact Information

CQ Co., Ltd.
Representative Director: Ryusuke Matsumoto
Address: 99-1 Sanjo-cho, Marugame City, Kagawa Prefecture, Japan
Telephone: 0877-28-6990
Email: [email protected]

BONSAI JOURNEY

Passing on "a way of being" through bonsai

Learn

  • Home
  • Concept
  • Journey
  • Sensei

Courses

  • 歩 Ayumi Walk
  • 馬 Uma Horse
  • 舟 Fune Boat

Support

  • Register
  • Sign In
  • Frequently Asked Questions
  • Contact
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